
Student Service Coordinator
18 hours ago
This is a role that provides high-quality professional service to students and stakeholders.
Key Responsibilities:- Deliver friendly, helpful, accurate, and informative advice and services.
- Work within an established team sharing responsibilities in a supportive environment.
- Handle administrative processing tasks, resolve day-to-day issues, and maintain administrative systems.
- Contribute to policy and procedure development related to student and academic matters.
- An undergraduate degree or equivalent experience/education.
- Understanding of key administrative processes related to student and academic administration.
- Knowledge of university student computer systems or ability to learn quickly.
- Excellent written and oral communication skills.
- Strong customer service orientation.
- Empathy and effective communication skills with students from diverse backgrounds.
We offer a range of benefits including up to 26 weeks paid parental leave, 17% superannuation contributions, flexible working arrangements, health and wellness discounts, and access to Employee Assistance Program.
About You:- A motivated and organised individual with a passion for delivering excellent customer service.
- Able to work effectively in a team environment and contribute to policy and procedure development.
- A strong communicator with excellent written and oral skills.
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