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Event Sales Coordinator

2 months ago

City of Merribek, Australia Post Office Hotel Full time

About the Role

The Post Office Hotel is seeking a highly skilled and experienced Event Sales Coordinator to join our team. As a key member of our events team, you will be responsible for managing the end-to-end sales process, implementing strategies and campaigns to attract new customers, and coordinating end-to-end event booking and management.

Key Responsibilities

  • Manage the sales process from initial enquiry to event delivery
  • Develop and implement sales strategies to increase revenue and customer satisfaction
  • Coordinate event logistics, including venue setup, catering, and audiovisual requirements
  • Work closely with the events manager to ensure seamless event delivery
  • Respond to customer enquiries and bookings in a timely and professional manner
  • Have a keen eye for detail and ensure all events are executed to a high standard
  • Propose strategic ideas and concepts to improve event quality and customer satisfaction
  • Liaise with clients to understand their requirements and deliver exceptional customer service
  • Work collaboratively with the management team to achieve business objectives

Requirements

  • 2+ years' experience in event sales or a related field
  • Proven track record of delivering high-quality events and exceeding customer expectations
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Strong organizational and time management skills
  • Experience working in a hospitality venue is highly desirable

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing business
  • A supportive and collaborative team environment
  • Professional development opportunities