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Customer Service Representative

2 months ago

Townsville, Queensland, Australia 7-Eleven Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a safe and positive store environment, and contributing to the overall success of our business.

Key Responsibilities

  • Customer Service
    • Delight customers with service and store standards
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Store Operations
    • Contribute to a safe and positive store environment for customers and team members
    • Maintain a clean and organized store, including the sales floor, stockroom, and customer areas
  • Team Collaboration
    • Work collaboratively with the store team to achieve sales and customer service goals
    • Provide support and assistance to colleagues as needed

What We Offer

  • Competitive Pay and Benefits
  • Ongoing Training and Development
  • Opportunities for Career Advancement
  • A Fun and Dynamic Work Environment

Requirements

  • Passion for Customer Service
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills and Accuracy