Customer Value and Insurance Solutions Specialist

2 weeks ago


Bendigo, Victoria, Australia Bupa Full time

A career at Bupa is more than just a job. The company prioritizes being good people who help others whenever possible, including customers, communities, and employees.

Bupa supports its employees to be their best selves, both physically and mentally, so they can provide the best support for customers.

This role is not a conventional retail store opportunity. It offers a supportive environment with colleagues and managers who give you the trust and time to interact with customers, delivering health solutions and claim resolutions that are meaningful to them.

As a Customer Value and Insurance Solutions Specialist, your primary goal will be to assist existing Bupa members in their day-to-day transactions. This includes ensuring customers understand the full value of their health insurance product, identifying concerns or needs, and providing solutions.

The role also involves working within the wider community to develop business and community-based relationships that promote the Bupa brand and products, ultimately leading to the acquisition of new members.

In this part-time permanent position, you will work 25 hours per week, from Tuesday to Saturday, 10am-3pm. The first 4-6 weeks are dedicated to full-time training, where you'll learn about the company's products, services, and values.

Bupa rewards its people and celebrates their success. From initiatives that develop careers to looking after employee health, wellbeing, and futures, the company cares for its employees' overall well-being.

The company's Viva Healthier and Happier program provides comprehensive global health and wellbeing benefits for all employees, covering mental, physical, financial, social, and environmental wellbeing.

We believe in giving you room to grow and excel in your role. Dedicated Store Managers will support you, and you'll have access to classroom training, e-Learning, and on-the-floor product knowledge training.

Please note that everyone who makes it through to offer will be required to complete a background check, which includes a police check.



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