Customer Experience Specialist

2 weeks ago


Bendigo, Victoria, Australia Coles Full time

Coles, a leading Australian retailer, is seeking a Customer Experience Specialist to join our Liquorland team. This casual role offers the opportunity to work in a fast-paced environment and provide exceptional customer service.

About the Role

As a Customer Experience Specialist, you will be responsible for engaging with customers, providing product knowledge, and ensuring a seamless shopping experience. You will have the ability to work independently and as part of a team to achieve sales targets and maintain store standards.

Requirements

  • A commitment to delivering outstanding customer service and ensuring customer satisfaction
  • Strong communication and interpersonal skills to build rapport with customers and colleagues
  • The ability to work effectively in a team environment and contribute to achieving business objectives
  • A current accredited Responsible Service of Alcohol (RSA) qualification, which is a legal requirement for employment selling liquor in Australia
  • An estimated salary of $23-$28 per hour, depending on experience and location
  • Flexible working hours, including weeknights and weekends, approximately 9-15 hours per week

Benefits

Coles offers a range of benefits to support your wellbeing and professional development, including flexible work arrangements, additional leave, and parental leave entitlements. We are committed to creating a workplace that is safe and respectful for all employees, regardless of age, culture, abilities, sexual orientation, or gender identity.



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