Financial Services Specialist

2 days ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

About Us

Bendigo and Adelaide Bank is a leading financial institution that prides itself on delivering exceptional customer outcomes. Our commitment to making a positive impact in the lives of our customers drives everything we do.

Job Summary

We are seeking an experienced Financial Services Specialist to join our Collections and Risk Management team. As a key member of our team, you will be responsible for supporting the business objectives of the Bank by managing delinquent loans, credit cards, business and savings accounts. Your primary focus will be on working with customers experiencing financial difficulty to make appropriate arrangements that assist them in managing their obligations.

Main Responsibilities

  • Manage delinquent loans, credit cards, business and savings accounts to minimize losses and maximize recoveries
  • Develop and implement effective strategies to resolve customer disputes and improve customer satisfaction
  • Collaborate with cross-functional teams to identify and mitigate risks associated with customer accounts
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance
  • Provide exceptional customer service through proactive communication and timely resolution of issues

Requirements

  • Minimum 2 years of experience in collections or risk management
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication and interpersonal skills with ability to work effectively with customers and stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Knowledge of relevant laws and regulations, including consumer protection and fair debt collection practices

What We Offer

  • A competitive salary range of $65,000 - $85,000 per annum
  • A comprehensive benefits package, including health insurance, superannuation and paid leave
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment that encourages collaboration and innovation
  • The opportunity to work for a leading financial institution with a strong reputation for integrity and customer service


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled Financial Services Representative to join our team at Bendigo and Adelaide Bank.As a Financial Services Representative, you will be the face of our bank and play a crucial role in helping our customers achieve their financial goals. You will work closely with our customers to understand their needs and provide...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About UsBendigo and Adelaide Bank is a leading financial institution with a strong focus on community. Our collective purpose is to feed into prosperity, not off it.


  • Bendigo, Victoria, Australia Cocoon Group Services Full time

    About the RoleCocoon SDA Care is seeking a skilled and compassionate Disability Support Specialist to join our team. As a Disability Support Specialist, you will play a vital role in supporting individuals with high complex needs in our Supported Disability Accommodation.Key ResponsibilitiesManage participants who require support with complex care and high...


  • Bendigo, Victoria, Australia MacKillop Family Services Full time

    About the RoleWe are seeking a Family Care Specialist to join our team at MacKillop Family Services in Bendigo VIC.As a key member of our Out of Home Care Program, you will play a vital role in providing residential care and support to children and young people who are referred through the Child Protection system.Job DescriptionDevelop and implement...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    Job SummaryWe are seeking a highly skilled and compassionate Family Services Specialist to join our team at Anglicare Victoria. As a Family Services Specialist, you will work intensively with families at the point of crisis, providing short-term and intensive face-to-face support to address immediate needs and develop a safety-focused plan.Key...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    Crisis Intervention RoleAs a Family Services Specialist, you will work intensively with families at the point of crisis, providing short-term and intensive support. You will hold a small caseload of only two families, developing a safety-focused plan with child protection and the family. Your role will involve addressing protective concerns using a...


  • Bendigo, Victoria, Australia Bendigo Health Full time

    Role OverviewBendigo Health is a leading regional health service in Victoria, Australia.Job SummaryWe are seeking an experienced Financial Operations Manager to join our team. This is a key leadership role that will be responsible for the finance, operations and business management aspects of the Loddon Mallee Rural Health Alliance.ResponsibilitiesProvide...


  • Bendigo, Victoria, Australia Hearth Support Services Full time

    We are seeking experienced and compassionate professionals to join our team as Disability Support Specialists at Hearth Support Services in Bendigo, Castlemaine and the surrounding area.As a key member of our team, you will play a vital role in supporting individuals with disabilities to achieve their goals and live fulfilling lives.The successful candidate...


  • Bendigo, Victoria, Australia The Salvation Army Full time

    About The Salvation ArmyWe are a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.Why this role mattersThe Doorways program provides person-centred care to community members experiencing financial or other forms of hardship through...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    Role OverviewWe are seeking a highly skilled Family Services Specialist to join our team at Anglicare Victoria. As a key member of our Rapid Response program, you will work intensively with families at the point of crisis, providing short-term and intensive face-to-face support.Job SummaryIn this role, you will hold a small caseload of only two families,...


  • Bendigo, Victoria, Australia Bendigo Health Full time

    OverviewBendigo Health, a leading regional healthcare provider, is seeking an experienced Chief Financial Officer to join their team in the Loddon Mallee Rural Health Alliance. The successful candidate will be responsible for overseeing the financial and operational aspects of the alliance, driving business growth and ensuring fiscal sustainability.Job...

  • Medical Doctor

    1 week ago


    Bendigo, Victoria, Australia Medrecruit Full time

    About the PositionWe are seeking a highly skilled Medical Doctor to join our team as a Surgical Services Specialist.The successful candidate will be responsible for providing high-quality medical care to patients in our state-of-the-art hospital. Recent surgical experience is essential for this role, and we are looking for an individual who is passionate...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    At Anglicare Victoria, we are seeking experienced case managers and practitioners to join our team on a fixed-term contract basis. This opportunity allows you to make a meaningful impact in the lives of vulnerable individuals and families.Our interim family services specialists will provide critical support during periods of increased workload, parental...


  • Bendigo, Victoria, Australia MacKillop Family Services Full time

    At MacKillop Family Services, we are committed to providing exceptional care and support to young people in need.We have an exciting opportunity for a Youth Support Specialist to join our team in Bendigo VIC!About the Role:This is a Full-Time position that requires you to participate in the day-to-day operation of our residential unit. You will be...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    The OpportunityWe are seeking experienced case managers and practitioners to join us in an interim capacity to support increased workloads, cover parental leave, or secondments.ActionSuccessful applicants will be engaged on a short-term basis, typically ranging from 3 to 12 months, to support our ongoing work in family services.ProgramsWe have roles...


  • Bendigo, Victoria, Australia Hearth Support Services Full time

    Hearth Support Services is a leading provider of Allied Health services, committed to delivering high-quality support to individuals with disabilities.As an Occupational Therapy Specialist, you will play a key role in our team, working closely with clients, their families, and support workers to achieve their goals.We are seeking a highly motivated and...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    About UsAnglicare Victoria is a leading provider of community services, working to improve the lives of individuals and families in need.Job SummaryWe are seeking experienced Family Services professionals to join our team on a temporary basis. As a Family Services Specialist, you will work with our teams to provide high-quality support services to families...


  • Bendigo, Victoria, Australia Anglicare Victoria Full time

    We are seeking a skilled and compassionate Youth Services Specialist to join our team at Anglicare Victoria. This exciting opportunity is part of our ongoing commitment to supporting young people at risk of entering the youth justice system.The successful candidate will work in collaboration with our dedicated YSS team to develop and implement effective...


  • Bendigo, Victoria, Australia Bank Australia Full time

    Immerse yourself in creating a positive impact for people and the planet at Bank Australia. Our mission is to use the business of banking as a force for good.We're growing fast as more people choose to align their banking with their values. We're a customer-owned, B Corp-certified bank that empowers our staff and 185,000+ customers to be part of the clean...


  • Bendigo, Victoria, Australia The Sporting Globe Full time

    Become a part of The Sporting Globe Bar and Grill team, a popular sports bar and grill chain in Australia with multiple locations.We are seeking an experienced Food and Beverage Service Specialist to join our winning team at our Bendigo venue, working on a part-time or casual basis.The Sporting Globe Bar and Grill is a vibrant destination for sports...