Luxury Guest Experience Manager

Job OpportunityWe are seeking a skilled and experienced Front Office Manager to lead our guest experience team.This is a unique opportunity to make your mark in a prestigious luxury property, shaping both the guest journey and your team's growth. As part of Australia's largest hotel group, you'll have access to future pathways into senior leadership while...

Guest Service ManagerThe role of Guest Service Manager is a key position in ensuring a luxurious experience for all guests.As the manager, you will be responsible for leading and developing your team to maintain a fun and engaged work environment.Key responsibilities include:Leading by example and mentoring team members.Recruiting, training and developing...

Service Experience AgentAt The Ritz-Carlton, we are committed to delivering exceptional guest experiences.This vital role is part of our Ladies and Gentlemen team, responsible for supporting the Guest Services team with general operational tasks.Key responsibilities include:Assigning rooms according to guest requests and preferences.Handling hotel...

Guest Service RepresentativeProvide exceptional service to guests and create memorable experiences from arrival to departure.Operate a seamless check-in process for guests, delivering bags, managing amenities, and ensuring overall satisfaction.Collaborate with the Front Office team to deliver operational excellence and enhance guest experiences.Greet guests...

We are seeking an experienced Night Receptionist to join our Guest Experience team. As a Night Receptionist, you will be passionate about providing a luxurious experience for guests at every touch point.Key ResponsibilitiesProvide professional and personalized service to all hotel guests, visitors, and ambassadors, ensuring maximum guest satisfaction.Manage...

Job Overview:We are looking for a professional who can deliver exceptional guest experiences, ensuring every stay is memorable and enjoyable.About the Role:Welcome guests warmly, engaging them in conversation about their stay and local attractions.Anticipate guests' needs, asking questions to understand their preferences and acting on them whenever...

Job DescriptionWe are seeking an exceptional individual to lead the Front Office team and create a culture of genuine, personalised luxury at every guest interaction.The ideal candidate will be a calm, confident, and composed leader who sets the standard for professionalism, warmth, and attention to detail.Key Responsibilities:Team Leadership: Lead, mentor,...

**About the Role**Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.Open doors and assist guests/visitors entering and leaving property.Assist with luggage storage and retrieval.Transport guest luggage to and from guest rooms and/or designated bell area.Assist guests/visitors in...

Join to apply for theGuest Experience Manager (Duty Manger)role atSofitel3 weeks ago Be among the first 25 applicantsJoin to apply for theGuest Experience Manager (Duty Manger)role atSofitelCompany DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury,...

As a key member of our front-line team, the Guest Service Supervisor plays a pivotal role in delivering exceptional guest experiences. This role requires a leader who embodies the essence of luxury service and can support the front office team with operational tasks.Key Responsibilities:Supervise and assist the front office team to ensure seamless check-in,...