Luxury Guest Experience Coordinator

5 days ago

Melbourne, Victoria, Australia beBeeService Full time $56,400 - $75,900
Guest Service Representative

Provide exceptional service to guests and create memorable experiences from arrival to departure.

  • Operate a seamless check-in process for guests, delivering bags, managing amenities, and ensuring overall satisfaction.
  • Collaborate with the Front Office team to deliver operational excellence and enhance guest experiences.
  • Greet guests warmly, explain hotel features and policies, and foster a sense of belonging.
  • Develop relationships with guests and facilitate future bookings through expert knowledge of the hotel and local area.
Key Requirements
  • Hold a valid driver's license and possess excellent communication skills.
  • Gain valuable experience in a similar role within a dynamic environment, preferably in luxury settings.
  • Meet working rights requirements in Australia and demonstrate a strong commitment to career growth within the hospitality industry.
  • Be proactive, adaptable, and passionate about delivering high-quality service in fast-paced environments.

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