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Internal Account Manager

2 months ago

Macquarie Park, Australia CHEP Full time
About the Role

CHEP is a leading provider of supply chain solutions, and we're seeking an experienced Internal Account Manager to join our team. As a key member of our Sales and Service team, you'll be responsible for managing and servicing a portfolio of CHEP Australia customers through telephone contact.

Your primary objective will be to build relationships, resolve queries, and identify opportunities to grow market share. You'll work closely with our Regional Sales Manager to achieve sales targets and provide exceptional customer service.

Key Responsibilities
  • Develop and maintain strong relationships with customers through regular telephone contact
  • Identify and capitalize on opportunities to grow market share and increase revenue
  • Provide solutions to complex customer issues and deliver superior customer service
  • Introduce customers to CHEP's latest technology, policies, and processes to enhance customer engagement
Requirements
  • Proven experience in a busy outbound telephone sales role with solid relationship or territory management experience
  • Well-developed negotiation and time management skills
  • Excellent customer service and relationship building skills
  • Demonstrated skills in working with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook
  • Experience working with a CRM and SAP would be an advantage
About CHEP

CHEP is a global leader in supply chain equipment pooling, and we're committed to providing innovative solutions that help our customers achieve leaner, greener, and safer supply chain logistics processes. As a member of our team, you'll have the opportunity to work with a diverse and dynamic group of professionals who are passionate about making a difference in the supply chain industry.

CHEP offers a range of employee benefits, including a competitive salary, bonus opportunities, flexibility towards work-life balance, a supportive learning and development culture, and a wide range of opportunities to assist you in achieving your career aspirations.