Commercial Account Manager

3 weeks ago

Macquarie Park, Australia Abbott Laboratories Full time

**About Abbott**:
**Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.**:
**Working at Abbott***:
**At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to**:

- ** Career development with an international company where you can grow the career you dream of.**:

- ** Amazing health and wellness benefits and perks.**:

- ** A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.**:

- ** A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.***:
**The Opportunity***:
**The Commercial Account Manager - Cardiometabolic is responsible for business development, relationship management and commercial success of their nominated specific customers within their region and/or territory.***:
**Responsibilities***:
**Technical / Operational**:

- ** Identify business opportunities, develop strategies to address those opportunities, and co-ordinate the implementation of those strategies within the Cardiometabolic business unit of ARDx.**:

- ** Regularly monitor sales performance of your territory against assigned budgets and take corrective actions as required to meet company business plans.**:

- ** Professionally represent the Cardiometabolic product portfolio and Abbott at local/regional sales and professional society meetings, congresses and trade shows.**:

- ** Provide end to end support for the Customer journey including installation and training on Cardiometabolic products, as well as regular follow up to enhance the overall customer experience.**:

- ** Internal Systems and Processes**:

- ** Comply with ARDx’s Quality Management System policies, procedures, work instructions and forms.**:

- ** Report regularly on the performance of your allocated customer accounts in the required format and implement strategic plans to achieve revenue targets.**:

- ** Co-ordinate and communicate regularly with Customer Service, Technical Support and direct Manager to ensure highest level of service delivery to customers.**:

- ** Comply with Abbott Corporate policies and procedures.***:
**Customers**:

- ** Develop profitable relationships with senior business management.**:

- ** Maintain routine contact with key account stakeholders**:

- ** Co-ordinate and complete any necessary training/support/evaluations for your Customer Accounts***:
**Financial**:

- ** Achieve Revenue targets.**:

- ** Achieve Growth targets.**:

- ** Operate within the annual expense plan***:
**Conduct**:

- ** Ensure all activities carried out by self are in accordance with legislative employment policies, safety requirements and corporate policy.**:

- ** Promote a standard of excellence for quality and customer focus at Abbott.**:

- ** Uphold the company’s Code of Conduct.**:

- ** Live our Abbott Values - Pioneering, Achieving, Caring, Enduring.***:
**QUALIFICATIONS**:

- ** Relevant Medical/Science degree qualification or similar with related background/knowledge of healthcare landscape***:
**Desirable**:

- ** Post Graduate Business qualifications (Highly Preferred).**:

- ** Completion of Negotiation Skills/Sales courses***:
**EXPERIENCE**:
**Essential**:

- ** 5-10 years working in a sales/business development/marketing role within a commercial healthcare organization**:

- ** Demonstrated history of high-level sales performance**:

- ** Working history of developing business opportunities at senior levels of customer organizations**:

- ** Exposure/interaction with clinical/medical healthcare workers.**:

- ** High level attention to detail***:
**Desirable**:

- ** Demonstrated understanding of in vitro diagnostic medical devices***:
**LICENCE/REGULATIONS***:
**Essential**:

- ** Current driver’s license**:

- ** Current passport***:
**Competencies and Attributes**:

- ** Ability to comprehend and be conversant in medical/scientific terminologies and processes**:

- ** Ability to develop customer specific commercial strategies across diverse customer departments/hierarchies and implement those strategies to success**:

- ** Ability to provide product training to end-user customers ensuring high level competency to use the equipment/tests according to the IFU**:

- ** Demonstrated ability to analyse sales data to determine trends and relevant metrics necessary for territory planning***:
**Internal Systems and Processes**:

- ** Proficiency in business software e.g. MS Office, MRP systems, CRM systems**:

- ** Ability to plan and prioritise work according to business needs and maintain flexibility to change focus when required**:

- ** Contribute to business operational improvements w

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