Hotel Operations Director
2 days ago
We are seeking a skilled and experienced Hotel Manager to lead our team at Tingalpa Hotel. This is an exciting opportunity to oversee all aspects of hotel operations and ensure a consistent, high-quality experience for guests.
Key Responsibilities- Provide strong leadership and management to the hotel staff;
- Ensure operational processes and procedures are followed to deliver excellent customer service;
- Oversee the day-to-day operations of the hotel, including housekeeping, food and beverage, and front desk;
- Manage budgets and financial performance to maximise profitability;
- Implement marketing and promotional strategies to attract new guests and maintain high occupancy rates;
- Foster a positive and productive work environment for all hotel employees;
- Monitor and address guest feedback to continuously improve the hotel experience.
- Previous experience in a high-volume venue will be highly regarded;
- Significant experience as a Hotel Manager or in a senior hospitality management role;
- Proven track record of successfully managing all aspects of hotel operations;
- Strong financial management skills and the ability to drive profitability;
- Excellent interpersonal and communication skills to effectively lead a team;
- Ability to thrive in a fast-paced, customer-facing environment;
- Passion for the hospitality industry and a commitment to delivering exceptional guest experiences.
- A competitive salary (commensurate with experience) and bonuses;
- Opportunities for career advancement and professional development;
- A positive and supportive work culture;
- A comprehensive benefits package.
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