Senior Retail Operations Manager

20 hours ago

Brisbane, Queensland, Australia beBeeRetail Full time $80,000 - $110,000

Job Title: Senior Retail Operations Manager

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This role involves leading day-to-day operations of Bottleshop and Drive Thru departments at various venues. Ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals are key responsibilities.

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Key Responsibilities:

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  • Leading a team of retail sales attendants and fostering a positive work environment.\
  • Managing daily operations, including inventory control, merchandising, and staff scheduling.\
  • Ensuring compliance with liquor licensing regulations.\
  • Driving sales and profitability through excellent customer service and strategic planning.\
  • Monitoring and analysing sales performance, implementing improvements where needed.\
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Requirements:

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  • Minimum 2 years management experience in retail or bottleshop environments.\
  • Proven retail management experience, preferably in liquor, FMCG, or hospitality industries.\
  • Strong leadership and team management skills.\
  • Excellent communication and organisational abilities.\
  • Liquor product knowledge and RSA certification.\
  • Ability to work flexible hours, including evenings and weekends.\
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About the Role: As a Relief Retail Manager, you will be responsible for ensuring a seamless customer experience across all our venues. You will lead by example, promoting a positive work environment and encouraging exceptional customer service.

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The ideal candidate will have a proven track record in retail management, strong leadership skills, and excellent communication abilities. They will be able to manage multiple priorities, work well under pressure, and maintain a high level of professionalism at all times.

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If you are a motivated and experienced retail professional looking for a new challenge, please apply for this exciting opportunity.

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What We Offer:

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  • A competitive salary package.\
  • Ongoing training and development opportunities.\
  • A dynamic and supportive work environment.\
  • The opportunity to work with a leading retail organisation.\

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