Customer Success Professional
5 days ago
We are seeking a highly skilled Customer Success Executive to join our team at Splunk Inc. As a key member of our customer success team, you will be responsible for driving customer value and growth through innovative engagements and strategic partnerships.
Key Responsibilities- Lead high-value customer engagements to achieve successful outcomes.
- Understand customer priorities and decision-making processes to foster successful relationships and growth.
- Align Splunk's resources with customer goals, anticipating needs and addressing risks.
- Build positive relationships with key customer collaborators, including senior leadership and product owners.
- Guide customers through standard methodologies, optimizing for success and minimizing risks during implementation and onboarding.
- 12 years of validated experience in software, subscription services, and IT/Security organizations, preferably with leadership experience.
- Experience using Splunk or adjacent technologies in a large enterprise environment preferred.
- Experience leading teams a plus.
- Management consulting experience a plus.
- Strong interpersonal skills, both written and oral, and an effective communicator of ideas to all levels of the business.
- Travel to visit customers in the region is required.
- Eager to learn, grow, and contribute to our expanding, dynamic team.
- Bachelor's degree or experience in a related field or substantial relevant on-the-job experience.
We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive compensation package.
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SMB Customer Success Professional
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeJob DescriptionWe're seeking a highly skilled Customer Success Engineer to drive the adoption and growth of our Small to Medium Business client base.In this role, you'll partner with an Account Manager to deliver exceptional customer experiences, leveraging best practices and solutions as the product champion of Procore. You will succeed in this role when...
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Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their success with our Procore construction management software.Key...
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Customer Success Manager
20 minutes ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve value from our products and services.Key Responsibilities:Develop and execute customer success plans to drive retention, growth, and adoption of N-able...
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Customer Success Manager
4 days ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve value from our products and services.Key Responsibilities:Deliver regular value conversations to...
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Customer Success Manager
2 days ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving retention and growth, and ensuring our customers achieve their desired goals.Key Responsibilities:Develop and execute customer...
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Customer Success Advocate
3 days ago
North Sydney Council, Australia Shift Full timeAbout ShiftAt Shift, we're passionate about driving business growth and transformation. Our goal is to empower companies to reach new heights by providing innovative solutions and exceptional customer experiences.We're a fast-paced and energetic team that thrives on disruption and innovation. Our values of collaboration, creativity, and customer-centricity...
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Customer Success Ambassador
3 weeks ago
North Sydney Council, Australia Shift Full timeAbout the RoleAs a Customer Success Representative at Shift, you will play a vital role in driving business growth and customer satisfaction. Your primary responsibility will be to build and maintain strong relationships with our clients, ensuring they achieve their goals and objectives.Key Responsibilities:Develop and execute customized plans to drive...
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Customer Success Ambassador
2 weeks ago
North Sydney Council, Australia Shift Full timeAbout the RoleAs a Customer Success Representative at Shift, you will play a vital role in driving business growth and customer satisfaction. Your primary responsibility will be to build and maintain strong relationships with our clients, ensuring they achieve their goals and objectives.Key Responsibilities:Develop and execute customized plans to drive...
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Customer Success Manager
3 weeks ago
North Sydney Council, Australia N-able Full timeAbout N-ableN-able is a leading provider of software solutions for the IT channel. Our mission is to empower our customers to deliver exceptional customer experiences and drive business growth.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for...
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Customer Success Specialist
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building, retaining, and growing our client base.Key ResponsibilitiesPartner with Account Managers to deliver exceptional customer experiences and drive...
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Customer Success Professional
4 days ago
Sydney, New South Wales, Australia SevenRooms Full timeAbout the RoleThis is a Customer Success Manager position with SevenRooms, a leading company in the hospitality industry. As a key member of our team, you will play a crucial role in ensuring the long-term success of our customers.Key ResponsibilitiesManage your book of business to achieve strong customer health, adoption, and retention revenue...
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Customer Success Manager
2 weeks ago
North Sydney Council, Australia N-able Full timeAbout N-ableN-able is a leading provider of software solutions for the IT industry. We are committed to helping our customers achieve their goals and succeed in their businesses.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and...
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Customer Success Advocate
4 days ago
North Sydney Council, Australia Shift Full timeAbout ShiftAt Shift, we're passionate about driving business growth and transformation. Our goal is to empower companies to reach new heights by providing innovative solutions and exceptional customer experiences.We're a fast-paced and energetic team that thrives on disruption and innovation. Our values of collaboration, creativity, and customer-centricity...
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Customer Success Professional
5 days ago
Sydney, New South Wales, Australia Mimecast Full timeAbout the RoleMimecast is seeking a highly skilled Customer Success Manager to join our dynamic team. As a key member of our organization, you will be responsible for representing our customers within the business, interfacing with all departments to ensure customer satisfaction.Key ResponsibilitiesDevelop and execute customer success strategies to drive...
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Customer Success Professional
1 week ago
Sydney, New South Wales, Australia Mimecast Full time{"Role OverviewAt Mimecast, we're seeking a skilled Customer Success Manager to drive customer delight and retention. This complex and demanding role requires a highly-organized individual with strong business acumen, technical orientation, and excellent relationship-building skills.Key ResponsibilitiesDevelop and execute customer success strategies to...
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Customer Success Manager
7 days ago
North Sydney Council, Australia N-able Technologies Ltd. Full timeAbout the RoleWe're seeking a skilled Customer Success Manager to join our team at N-able Technologies Ltd. As a key member of our Customer Success team, you'll be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from our products and services.Key ResponsibilitiesDeliver regular value conversations...
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Customer Success Professional
2 weeks ago
Sydney, New South Wales, Australia Mimecast Full time{"Role OverviewAt Mimecast, we're seeking a skilled Customer Success Manager to drive customer delight and retention. This complex and demanding role requires a highly-organized individual with strong business acumen, technical orientation, and excellent relationship-building skills.Key ResponsibilitiesDevelop and execute customer success strategies to...
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Customer Success Manager
5 days ago
North Sydney Council, Australia N-able Technologies Ltd. Full timeAbout the RoleWe're seeking a skilled Customer Success Manager to join our team at N-able Technologies Ltd. As a key member of our Customer Success team, you'll be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from our products and services.Key ResponsibilitiesDeliver regular value conversations...
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Customer Success Professional
2 weeks ago
Sydney, New South Wales, Australia iManage Full timeAbout the RoleThis is a remote position that requires leveraging the latest technology to communicate with colleagues across the globe. When it's safe to do so, there may be times in which this role would be required to travel to a local office for in-person collaborations with your team.Key ResponsibilitiesCollaborate with the global Customer Success team...
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Customer Success Manager
3 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Relationship Manager to join our Customer Success team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer...
