Service Excellence Manager

7 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $95,000 - $108,000
Chief Service Excellence Manager

We seek a seasoned professional with outstanding leadership skills to oversee daily floor operations and deliver exceptional guest experiences.

  • Lead daily service teams ensuring seamless execution of serving and bar services.
  • Drive high-performance team members to achieve exceptional standards of performance.
  • Manage scheduling, cash handling, and operational duties with precision and efficiency.
  • Support service execution utilizing POS knowledge and expertise.
  • Resolve conflicts effectively maintaining professionalism and a guest-first mindset.
  • Develop business growth strategies through outstanding guest service and staff development.



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