Experience Enhancement Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $74,912 - $82,988
Customer Experience Coordinator Role Overview

The Customer Experience Coordinator is a dynamic role that requires exceptional leadership skills to drive customer satisfaction and student growth. This position plays a key part in shaping the overall student experience from initial engagement through to course completion.

  • This involves collaborating with various stakeholders to promote courses and services, as well as maintaining accurate data records in multiple systems.
  • You will supervise a dedicated team, coordinating daily operations and fostering an environment of outstanding service delivery.

Apart from leading by example, you will engage directly with students and their parents/carers, building meaningful relationships that create a positive learning environment.

This role demands strong communication, coordination, and technical skills, along with a proactive approach to improving processes to enhance customer experiences.

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