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Hotel Reservations Professional
2 weeks ago
At our hotel, we are currently seeking a highly skilled and motivated Reservations Agent
This is an excellent opportunity for those who have experience in handling customer inquiries and providing exceptional service to guests.
The successful candidate will be responsible for managing the reservations department, ensuring that all guest requests are met with a high level of efficiency and professionalism.
Main Responsibilities:
- Manage the day-to-day operation of the reservations department
- Handle customer complaints and resolve issues promptly
- Work effectively with colleagues from diverse backgrounds and cultures
- Maintain a high level of product knowledge to provide excellent service to guests
Requirements:
- Previous experience in a similar role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to multitask
- Ability to work independently and as part of a team
- Literate and tech-savvy with basic math skills and computer proficiency
- A proactive and flexible approach to work
- Attention to detail and problem-solving skills
- Right to work in Australia, unrestricted
Benefits:
Our hotel offers a competitive salary and a range of benefits designed to support your career growth and well-being.
As a valued member of our team, you can expect:
- Opportunities for professional development and training
- A supportive and inclusive work environment
- Competitive compensation and benefits package
- Room discounts and other perks
What We Offer:
Our hotel is committed to creating a workplace culture that celebrates diversity, equity, and inclusion. We believe that everyone deserves an equal opportunity to grow and succeed.
We are an equal employment opportunity employer and welcome applications from candidates with diverse backgrounds and experiences.
