Reservations Expert

1 week ago


Brisbane, Queensland, Australia beBeeExpertise Full time $62,400 - $96,480
">Reservations Expert

We are seeking a skilled Reservations Expert to join our dynamic team. As a key member of our reservations team, you will be responsible for handling and processing reservations and inquiries, conducting pre-arrival checks against booking information, following up on No-Shows and late cancellations, and promoting the hotel's food and beverage venues and other services and amenities.

The successful candidate will have relevant work experience within a reservations team in a 4/5-star hotel environment, working knowledge of Opera, and a passion for delivering exceptional service with keen attention to detail and strong problem-solving skills.

As a Reservations Expert, you will have the opportunity to work in a fast-paced and supportive team environment, promoting the hotel's brand and services to guests, and contributing to the overall success of the hotel.

Key Responsibilities:

  • Handling and processing reservations and inquiries
  • Conducting pre-arrival checks against booking information
  • Following up on No-Shows and late cancellations
  • Leading and working closely with other members of the Reservations team
  • Promoting the hotel F&B Venues and other services and amenities

What We Offer:

  • A competitive salary package
  • Opportunities for career growth and development
  • A collaborative and supportive work environment


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