Operations Support Specialist

2 days ago


Wagga Wagga, Australia FedEx Full time

About FedEx

FedEx is one of the world's largest express transportation companies, consistently ranked among the world's top 500 companies and the World's Most Admired Companies by Fortune magazine.

Our Mission

We strive to be the best company to work for, with the best service and the best brand in our industry.

The Role

As an Operations Support Agent, you will play a crucial role in sorting freight and ensuring seamless shipment movement through our depots. Your commitment to safety and efficiency will help us deliver on our service promises.

Key Responsibilities

  • Safely manage and internally move all consignments that come in and out of our depot in a timely manner
  • Work together as a team to ensure efficient turnaround times
  • Perform administrative duties such as data entry, customs handling, scanning, and filing paperwork
  • Communicate effectively with drivers and supervisors
  • Liaise with customers and our customer service team via telephone communication

Requirements

  • Administration/data entry experience
  • Previous warehouse experience desirable
  • Outstanding customer service experience
  • Safety-focused with an understanding of chain of responsibility
  • Excellent written and verbal communication skills

Our Culture

We honor innovation, integrity, and commitment. Our People-Service-Profit philosophy puts our employees first, ensuring a positive working culture and career development opportunities.

Benefits

  • Safety Above All Culture
  • Career development opportunities
  • A positive working culture with a focus on employee well-being and value


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