Customer Service Representative

6 days ago


Bundaberg city centre, Queensland, Australia Auswide Bank Full time
{"About the Role": "

At Auswide Bank, we're committed to providing exceptional customer service and support to our customers. As a Customer Care Consultant, you'll play a vital role in delivering this experience.

", "Key Responsibilities": "
  • Manage high volumes of customer inquiries and resolve issues in a timely and professional manner
  • Provide clear and concise information about our products and services, and identify opportunities to upsell and cross-sell
  • Act as a champion for customer satisfaction, working to improve processes and procedures to enhance the customer experience
  • Meet or exceed performance targets and KPIs, including call quality and customer satisfaction metrics
", "About You": "

We're looking for someone who is passionate about delivering exceptional customer service and has a strong ability to communicate effectively with customers. You'll need to be able to work in a fast-paced environment, think critically, and be proactive in resolving customer issues.

", "About Auswide Bank": "

Auswide Bank is a trusted Australian bank with a strong commitment to customer service and community involvement. We offer a range of financial products and services, and are dedicated to helping our customers achieve their financial goals.

", "Our Benefits": "
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible working arrangements
  • Recognition and reward programs
", "How to Apply": "

If you're passionate about delivering exceptional customer service and have a strong ability to communicate effectively with customers, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

", "Note": "The successful candidate will be subject to satisfactory background checks, including criminal history and employment verification checks."}

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