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Customer Service Representative
2 months ago
Matrix Steel is a leading manufacturer and installer of building and home improvement materials, with a strong presence in QLD and NSW.
We are seeking a highly motivated and customer-focused individual to join our Bundaberg team as a Customer Service Officer.
This is a permanent full-time opportunity working Monday to Friday, with a focus on building relationships with builders and trade accounts, as well as providing exceptional customer service.
Key Responsibilities:
- Develop and maintain strong relationships with builders and trade accounts
- Provide face-to-face sales and marketing support
- Assist with retail sales and over-the-counter sales
- Respond to customer inquiries and provide timely solutions
- Prepare and manage quotes and orders
- Perform general office duties as required
Requirements:
- Previous sales experience within the building industry
- Knowledge of metal roofing sales and products is an advantage
- Excellent communication and interpersonal skills
- Strong customer focus (internal and external)
- Great work ethic and a team player
- Good mathematical skills
- Proficiency in MS Office
About Us:
Matrix Steel is a dynamic and supportive workplace that values customer service and safety. We offer a fantastic culture and opportunities for career growth.
