
Expert Desktop Technician
4 days ago
In this role, you will provide technical assistance to users with a wide range of desktop support issues. Your expertise in setting up and configuring new devices, including laptops, desktops, mobiles, and peripherals, will be essential in ensuring that our users have the necessary tools to perform their jobs efficiently.
Key Responsibilities- Provide exceptional technical support to users across various levels of seniority
- Set up and configure new devices, including laptops, desktops, mobiles, and peripherals
- Support users via face-to-face interactions, phone calls, or remote tools
- Maintain accurate records of service details, time spent, and job notes
- Prioritize tasks efficiently and meet deadlines
- Proven experience in basic hardware and operating system knowledge
- Strong attention to detail and accuracy
- Ability to multitask and work under pressure
- Excellent communication and interpersonal skills
- Australian driver's license and ability to pass background checks
As a Desktop Support Specialist, you will have the opportunity to work in a dynamic and fast-paced environment where you will be able to grow and develop your skills. You will be working as part of a team who share your passion for technology and are committed to delivering excellent customer service.
About This RoleThis is an exciting opportunity for a motivated and enthusiastic individual who is passionate about providing exceptional technical support to join our team. If you have a strong background in desktop support and are looking for a new challenge, we would love to hear from you
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