Desktop Support Technician

7 days ago

Sydney, New South Wales, Australia Allianz Australia Full time

**Desktop Support Technician **I
**North Sydney/HYBRID | 12 month FTC**

**What if you could put the customer at the heart of everything you do?**

**On a day to day basis your responsibilities will include**:

- Providing technical support via various channels
- Responding to employees technical needs and providing appropriate progress updates
- Logging and reporting all issues, testing and fixes
- Demonstrating a cost-effective approach to solutions and problem management
- Engaging in collaborative practices with the Desktop Support Team, working to achieve common goals

**You should be able to demonstrate the following in your recent, professional experience**:

- Ability to respond appropriately to critical issues, efficiently and with a customer centric approach
- Knowledge of general IT equipment such as printers and other peripheral devices
- Experience supporting AV/VC infrastructure and systems
- Knowledge and understanding of ITIL practices

**What's on offer?**
- Feel empowered to achieve your goals and supported to explore different career options
- You'll be given the opportunity to make a meaningful impact on how we do things
- Experience a culture where everyone belongs and new ideas are embraced

**About us**

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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