Key Account Growth Manager

1 week ago

Melbourne, Victoria, Australia beBeeGrowth Full time $100,000 - $200,000
About the Role

This role focuses on delivering exceptional customer experiences by managing a portfolio of accounts within the southern region.

As a Strategic Account Manager, you will be responsible for driving strategic growth and value through Miro, fostering strong partnerships with customers and identifying opportunities for expansion and new business growth.

The ideal candidate will have experience in account management and sales, with a proven track record of consistently exceeding targets and building long-term relationships with customers.

Responsibilities

  • Develop and execute strategic account plans to identify key opportunities for expansion and new business growth.
  • Build and maintain strong relationships with multiple stakeholders across accounts, acting as a trusted advisor.
  • Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value.
  • Lead complex sales cycles from qualification and value articulation through to negotiation and close.
  • Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals.
  • Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs.
  • Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline.
Requirements
  • 8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts.
  • Proven track record of consistently exceeding targets through both new business acquisition and account expansion/growth.
  • Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities.
  • Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives.
  • Excellent discovery, strategic account planning, and value selling skills.
  • Proficiency in applying a structured sales or account management methodology.
  • Collaborative mindset with proven experience working effectively with internal teams.
  • Alignment with Miro's mindsets and a genuine passion for customer success.
What We Offer
  • Competitive equity package.
  • Private health insurance program.
  • Salary continuance insurance and life insurance coverage.
  • Free lunches on in-hub days with fully stocked snacks and drinks.
  • Wellbeing benefit and WFH equipment allowance.
  • Annual learning and development allowance to grow your skills and career.
  • Opportunity to work for a globally diverse team.
About Miro

Miro is a visual workspace that enables distributed teams to collaborate and innovate. The platform provides an infinite canvas for teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more.

Miro serves more than 90M users and 250,000 companies collaborate in the Innovation Workspace. We are a team of dreamers who strive to create a supportive, welcoming, and innovative environment.

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