Workers' Compensation Programs Specialist

This role is a key member of our team responsible for supporting clients in exploring available workers' compensation programs, ensuring sound governance and ongoing due diligence. The successful candidate will be based in Sydney, Melbourne, or Brisbane.

In addition to these activities, you will support the enhancement of existing frameworks for managing all responsibilities associated with maintaining participation in chosen workers' compensation arrangements.

The ideal candidate will have an intimate understanding of the evolving workers' compensation landscape and be able to take the lead in developing proactive solutions for clients.

Strong relationships with key stakeholders are essential, including clients, insurer partners, and broking colleagues. Your ability to support participants across all available large employer alternate workers' compensation arrangements will underpin your success as a specialist, with future opportunities to grow a team.

• Lead feasibility assessments and strategic planning for client workers' compensation programs.
• Advise clients on eligibility criteria and regulatory requirements for all available large employer alternate workers' compensation (WC) arrangements.
• Enhance tailored roadmaps, including financial modeling, preparedness assessments, and application support.
• Liaise with regulators and stakeholders to ensure adherence to regulatory obligations.
• Provide ongoing advisory support for clients insured under all available large employer arrangements, including claims governance, reporting, and audit readiness.
• Collaborate with internal teams and external partners to deliver integrated risk solutions.
• Maximize brand exposure through regular industry insight articles published on social media platforms.
• Identify expansion opportunities in line with changing market conditions and develop service offerings to assist clients accordingly.
• Manage key insurer partners and general broking relationships.
• Onboard major clients into the Workplace Risk practice.
• Collate responses to Requests for Proposals (RFPs) in collaboration with subject matter experts across the national practice.
• Manage key client programs featuring alternate workers' compensation arrangements.
• Develop and execute strategies to further embed solutions and frameworks within the broader Workplace Risk practice.

• Strong technical claims, premium, and self-insurance expertise across all Australasian jurisdictions.
• Experience working across different large employer premium arrangements.
• Experience consulting with jurisdictional workers' compensation and safety regulators.
• Growth mindset with experience in financial modelling and feasibility analysis.
• Ability to communicate, present, and influence all levels of the organisation, including executive and C-suite.
• Proven ability to articulate the distinct aspects of products and services.
• Demonstrable experience in developing client-focused, differentiated, and achievable solutions.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Exceptional client relationship skills; ability to develop strong relationships quickly and maximise resources effectively to achieve goals.
• Proven success working in a fast-paced, high-pressure environment and self-sufficient.
• Strong organisational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
• Tertiary education relating to Workers' Compensation, Injury Management, or Work Health & Safety will be highly regarded.
• Education or training specific to sales, negotiations, or client relationship management will be highly regarded.

We offer a competitive benefits package which includes:

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance
• Career Growth – internal opportunities and development programs

We trust you to know your work and the people, tools, and environment you need to be successful. Most colleagues work in a 'hybrid' style, with a mix of in-person and office interactions dependent on team needs, role, and clients. We encourage requests for flexible working.

We believe that a culture of inclusion and diversity is critical to our business. We welcome applications from people from all backgrounds.

We pay our respect to the Traditional Custodians of country throughout Australia and their connections to land, sea, and community.