Account Development Manager
2 days ago
At Syneos Health, we are seeking a highly motivated and results-driven Account Development Manager to join our team. As an Account Development Manager, you will play a critical role in driving strategy to identify and engage with accounts that are either potential new business opportunities or require ongoing nurturing through a multi-channel approach.
Key Responsibilities:- Develop and execute plans to drive engagement with active and prospective accounts, leveraging a multi-channel approach including telephone sales activity.
- Analyze complex account and industry activity to develop plans for a portfolio of accounts for specific market segments to drive engagement.
- Initiate and manage effective relationships with active and prospect clients to determine near and future clinical development needs.
- Maintain effective and meaningful relationships with developed leads on a continuous basis, participating in the development and implementation of engagement and targeted activity planning.
- Deliver the Company's messaging on differentiators, effectively communicating this to clients and advancing sales and engagement discussions through a thorough understanding of the client's challenges in business needs and alignment to Company strengths.
- Document and monitor progress in Customer Relationship Management (CRM) software, including lead generation details, tracking contacts, and pertinent follow-up information.
- Initiate and prioritize use of internal and external data and technology to conduct research and monitor factors within accounts to assess a strategy for engagement to capitalize on opportunities.
- Establish and maintain an appropriate internal network for business needs, including but not limited to, Business Development and Business Units.
- Validate internally in Company and coordinate smooth transfer of Account Development clients to Business Development.
- Participate in Business Development processes and meetings to ensure consistency and alignment to Business Development activity.
- Generate and analyze reports to manage Account Development metrics and KPIs.
- BA/BS degree in a biological science, related field, or equivalent combination of education and experience.
- 2-5 years of Inside Sales experience, Lead Generation, Customer Relationship development and management, predominantly via phone.
- Proficiency in both written and spoken English is essential (German is a plus).
- May have working knowledge of clinical development.
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail.
- CRM skills in managing a customer relationship database beneficial.
- Effective written interpersonal, and presentation skills.
- Ability to conduct research using various online resources.
- A sales disposition and inquisitive problem-solving skills relating to diligently qualifying and researching clients.
- Above average attention to detail, accuracy and organizational, skills. Ability to perform several tasks simultaneously to meet deadlines preferred.
- Ability to demonstrate persistence and achievement in hitting targets.
At Syneos Health, we are a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.
Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.
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