Game Support Specialist

4 days ago

Moree, Australia beBeeTechnician Full time $70,000 - $90,000
Job Title: Field Service Technician

About This Role:

The ideal candidate will be a skilled technical professional responsible for providing expert support to customers. This includes on-site installations, repairs, and maintenance of gaming equipment.

Key Responsibilities:

  • Diagnose and resolve complex technical issues with gaming equipment
  • Perform routine preventive maintenance to ensure optimal equipment performance
  • Investigate and resolve system faults and perform repair work as required
  • Ensure accurate reporting of all activities and tasks completed
  • Maintain a strong focus on customer satisfaction and service excellence

Requirements:

  • Excellent problem-solving and diagnostic skills
  • Proven ability to work unsupervised and effectively communicate with customers
  • Strong technical competencies and proficient computer skills
  • Ability to obtain and hold relevant licenses

About the Position:

This role is a critical part of our team, delivering exceptional technical support and ensuring seamless gaming experiences for our customers.

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