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Technical Support Specialist

3 weeks ago

Moree, Australia beBeefieldService Full time $90,000 - $120,000
Technical Support Specialist

You will be part of a team responsible for delivering exceptional customer service by providing technical support during on-site installations, repairs and maintenance.

  • Diagnose errors or technical problems to determine proper solutions.
  • Provide technical assistance to customers at customer sites.
  • Perform equipment upgrades, modifications, and game changes to gaming equipment at customer locations.
  • Investigate and resolve complex system faults and perform repair work as required.
Requirements
  • Excellent problem-solving skills with a focus on fault diagnostics.
  • Demonstrated organizational skills and ability to work independently.
  • Strong technical competencies and proficiency in computer systems.
  • Effective communication and interpersonal skills.
  • Ability to obtain and maintain relevant licenses and certifications.

This role is ideal for individuals who enjoy working with technology and have a strong passion for delivering high-quality customer service.