Expert Technical Support Specialist

1 week ago

Canberra, ACT, Australia beBeeFieldEngineer Full time $100,000 - $150,000
Technical Field Engineer Position

The successful candidate will be responsible for installing, diagnosing, maintaining and servicing computer-related products.

  • Install, repair and maintain End User Productivity and Service Desk Equipment and Systems at client locations.
  • Provide both remote and on-site Level 2 and Level 3 support to all End Users for Incidents and Service Requests that cannot be resolved or fulfilled by the Service Desk.
  • Level 2 and Level 3 support includes experienced and knowledgeable staff with deep knowledge of the Services, highly skilled specialists who build, deploy, operate and maintain the Services.
  • Manage and provide physical support for End User Productivity and Service Desk Equipment. This includes client supplied headsets, Smartphones and tablets.
  • Work with Other Service Partners by providing physical support for Infrastructure at client locations that host EUPSD Services.
  • Provide advice and assistance to End Users as required in connection with End User Productivity and Service Desk Equipment and Services, including the provision of a 'service hub' service with dedicated support staff during Business Hours at specified Locations.
  • Maintain a high degree of professionalism and ensure customer satisfaction throughout all transactions.
Required Skills and Qualifications
  • A valid NV1 Security Clearance is required for this role.
  • Excellent time management skills.
  • Motivated and enthusiastic individual with experience in delivering IT support services.
  • Effective verbal and written communication skills.
  • Strong problem-solving abilities and analytical mindset.
  • A keen interest in developing a career in IT.
Equal Opportunities Employer

We are committed to being an equal opportunities employer and consider all qualified applicants without regard to age, disability, ethnicity, gender, marital status, national origin, race, religion, sex or sexual orientation.

  • Technical Support Specialist

    1 week ago

    Canberra, ACT, Australia beBeeTechnical Full time $80,000 - $100,000

    Technical Support SpecialistDeliver exceptional customer service by providing expert technical assistance to clients in a fast-paced, dynamic environment.About the RoleAs a Technical Support Specialist, you will be our primary point of contact for resolving technical issues related to our private cloud offerings and managed services.Engage directly with...

  • Technical Support Specialist

    1 week ago

    Canberra, ACT, Australia beBeeTechnical Full time $90,000 - $125,000

    Job Title: Technical Support SpecialistWe are seeking an experienced technical support specialist to join our team in managing the day-to-day operations of a human resources system. The successful candidate will have strong technical skills, attention to detail, and analytical skills.About the RoleThe role involves configuring, testing, and change management...

  • Expert Technical Professional

    1 week ago

    Canberra, ACT, Australia beBeeEngineering Full time $80,000 - $150,000

    Job Role:Technical ExpertWe are seeking an experienced Technical Specialist to provide technical guidance and expertise to teams in Canberra.The ideal candidate will possess strong written and verbal communication skills, with the ability to influence and provide data-driven engineering and operations skills.Main Responsibilities:Provide practical advice and...

  • Technical Support Expert

    7 days ago

    Canberra, ACT, Australia beBeeExceptional Full time $60,000 - $100,000

    **Exceptional Technical Support Specialist Wanted**About the Role:We are seeking a skilled and dedicated individual to join our team as an Exceptional Technical Support Specialist. As the first point of contact for our clients, you will be responsible for delivering exceptional technical support and ensuring smooth operations through effective...

  • Technical Support Expert

    4 days ago

    Canberra, ACT, Australia beBeeCustomer Full time $80,000 - $120,000

    Service Desk Specialist RoleThis position plays a crucial part in enhancing our customer experience.Resolve technical issues while maintaining open communication and collaboration.The ideal candidate will possess excellent analytical skills, strong problem-solving abilities, and effective communication skills.Key responsibilities:Provide high-quality support...

  • Technical Expert

    1 week ago

    Canberra, ACT, Australia beBeeTechnical Full time $65,000 - $80,000

    IT Support SpecialistWe are seeking an exceptional IT professional to join our team as a technical expert in Canberra, AU. The successful candidate will have a deep understanding of Managed Services and the needs of mid-tier clients.This is a fantastic opportunity for someone who values different aspects of their job, including daily variety, great customer...

  • Experienced Technical Support Expert Wanted

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnical Full time $65,000 - $80,000

    Job Title: Technical Support SpecialistWe are seeking an experienced and skilled technical support specialist to join our team. This role involves providing responsive and friendly technical assistance to staff via various channels.

  • Expert Non Technical Project Management Specialist

    1 week ago

    Canberra, ACT, Australia beBeeNonTechnical Full time $150,000 - $250,000

    Job OpportunityThis is an expression of interest for non-technical project management and support who are based in Canberra or willing to relocate.Our team delivers science, technology and engineering solutions to governments and companies around the world. We address complex and multi-disciplinary activities, providing low-risk and cost-effective...

  • Technical Support Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeTechnical Full time $72,000 - $96,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to end-users and clients. The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Respond promptly and...

  • Technical Support Specialist

    1 week ago

    Canberra, ACT, Australia beBeeFieldEngineer Full time $90,000 - $120,000

    Job Title: Technical Support SpecialistThis role requires a highly skilled technical support specialist to provide personnel and technical support to continue the function of Global ICT Logistics.Track and manage ICT assets, stock requirements, and consumables both domestically and internationally.Manage inventories, invoices, and registers.Perform server...