Retail Operations Manager

3 days ago


Gold Coast, Queensland, Australia Drakes Supermarkets Full time

Unlock Your Potential in a Thriving Retail Environment

Drakes Supermarkets, a family-owned and operated private company, is Australia's largest independently-owned supermarket chain. Our unprecedented growth has created excellent career opportunities within our organisation.

The successful applicant will have the opportunity to manage the dairy and freezer department as if it were their own business. They will be given the flexibility to tailor the stores' service and product offering to meet the specific needs of customers in the local area.

We are seeking an experienced retail professional with significant knowledge of grocery or dairy/freezer retail. The ideal candidate will have:

  • Extensive experience in leading and managing team members
  • Expertise in ordering and cost control
  • Passion and enthusiasm for delivering exceptional customer service
  • Excellent communication skills
  • Able to liaise with both staff and management
  • A flair for merchandising
  • Strong leadership and delegation skills
  • Ability to coach, train, and performance manage staff
  • Commitment to work health and safety standards

To succeed in this role, you must be able to:

  • Display a passion for the grocery retail industry
  • Express a positive 'can do' attitude
  • Problem solve effectively
  • Lead by example and motivate a team
  • Communicate effectively with management, employees, customers, and external stakeholders

As a key member of our team, you can expect a competitive salary of $80,000 - $100,000 per annum, depending on experience. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package.



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