Senior Retail Operations Manager

1 day ago


Gold Coast, Queensland, Australia Drakes Supermarkets Full time

Drakes Supermarkets is a retail industry success story, and we're seeking a highly skilled Senior Retail Operations Manager to join our team.

About the Role

We offer an excellent salary package, with a base salary of $120,000 per annum, plus superannuation and additional benefits.

Company Overview

As Australia's largest independently-owned supermarket chain, we've built a reputation for excellence in customer service, product range, and community involvement.

Our stores are vibrant, dynamic environments where our customers can find everything they need to live life to the fullest. We're passionate about helping our customers achieve their goals, whether that's finding healthy food options, managing their household budget, or simply enjoying quality time with family and friends.

As a key member of our senior leadership team, you'll have the opportunity to shape the future of our business, working closely with our CEO and other executives to drive growth, innovation, and improvement across the company.

With a strong focus on leadership, customer satisfaction, and operational efficiency, you'll be responsible for driving business results through effective people management, process improvements, and strategic decision-making.

Job Description

The successful applicant will have:

  • Significant grocery and fresh food retail knowledge
  • Experience in leading and managing team members
  • Ordering and cost control expertise
  • An excellent understanding of gross profit calculations
  • Accurate staff rostering
  • Passion and enthusiasm, with a very 'hands-on' approach
  • Unparalleled commitment to customer service
  • Excellent communication skills
  • Ability to liaise with both staff and management
  • A flair for merchandising
  • Strong leadership and delegation skills
  • Ability to coach, train, and performance manage staff
  • Commitment to work health and safety standards
Benefits

In addition to a competitive salary and bonus structure, we offer a range of benefits, including:

  • Professional development opportunities
  • A comprehensive employee assistance program
  • Flexible work arrangements
  • A generous parental leave policy
  • A discount on store products and services
What We Offer

At Drakes Supermarkets, we believe in investing in our people, offering a supportive and inclusive work environment that fosters growth, innovation, and teamwork.

We're committed to making a positive impact in our communities, supporting local suppliers, and promoting environmental sustainability throughout our operations.

If you're a motivated and dedicated professional looking for a new challenge, apply now to join our dynamic team



  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Exceptional Career Opportunity in Grocery RetailAbout Us: We are Australia's largest independently-owned supermarket chain.A family owned and operated private company, we offer a dynamic work environment with opportunities for growth and development.The Role: As a Store Manager at Drake Supermarkets, you will be responsible for leading a team of retail...


  • Gold Coast, Queensland, Australia Gold Coast Football Club Full time

    Retail Operations ManagerThe Gold Coast Football Club is seeking an exceptional Retail Operations Manager to lead our retail team based at Carrara.As a key member of the Community, Education & Retail team, you will be responsible for providing exceptional customer service and care to our members and supporters.You will oversee the smooth day-to-day operation...


  • Gold Coast, Queensland, Australia CAMILLA Full time

    We are seeking a highly skilled Retail Operations Manager to lead our boutique team in delivering exceptional customer experiences.The ideal candidate will have a strong background in retail management, with a proven track record of driving sales growth and improving operational efficiency.Key responsibilities will include:Maintaining high levels of customer...


  • Gold Coast, Queensland, Australia The Talent Mill Full time

    Australian Menswear Designer OpportunityThe Talent Mill is seeking an experienced Retail Operations Manager to lead our client's new Pacific Fair location. As a key member of the team, you will be responsible for driving sales growth, managing store operations, and developing a high-performing team.The RoleReporting to the State and National Managers, you...


  • Gold Coast, Queensland, Australia Goldcoastfc Full time

    Job Title:Retail and Merchandise LeadJob Summary:The Gold Coast SUNS are seeking a Retail and Merchandise Lead to join our team. As a member of the Community, Education & Retail team, you will provide exceptional customer service and care to our members and supporters.Key Responsibilities:Develop and implement the retail strategy and budget to meet set...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Dynamic Career Opportunity Attractive salary package is available for this exciting role within our retail team. About Drake Supermarkets We are a family owned and operated private company, operating as Australia's largest independently-owned supermarket chain. Our business has experienced unprecedented growth and we provide excellent career...


  • Gold Coast, Queensland, Australia Drake Supermarkets Pty Ltd Full time

    Drakes Supermarkets Pty Ltd is a leading Retail industry success story. As a family-owned and operated private company, we are Australia's largest independently-owned supermarket chain. Our unprecedented growth provides excellent career opportunities within our company.The successful applicant will be given the opportunity to manage the department as if it...


  • Gold Coast, Queensland, Australia Goldcoastfc Full time

    Job Title: Retail & Merchandise LeadThe Gold Coast SUNS are seeking a highly motivated and experienced Retail & Merchandise Lead to join our team based at Carrara.Key Responsibilities:Develop and implement the Suns retail strategy and budget to meet set KPIs.Drive the relationship with major suppliers to develop the annual Merchandise & Retail range and...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Career Potential with Drake SupermarketsAbout Us: Drake Supermarkets is a family-owned and operated private company, renowned for being Australia's largest independently-owned supermarket chain. Our success story is built on our commitment to delivering exceptional customer experiences and providing opportunities for growth within our dynamic...


  • Gold Coast, Queensland, Australia Opal Full time

    Company OverviewOpal HealthCare is one of Australia's leading aged care providers, with 80 Care Communities and a team of over 9,000 across the country.Job DescriptionWe are seeking an outstanding Senior Clinical Operations Manager to join our Gold Coast leadership team. The ideal candidate will be a consultative leader from a clinical setting, with a...


  • Gold Coast, Queensland, Australia CBRE Group, Inc. Full time

    Job DescriptionA challenging opportunity has arisen for an experienced Centre Manager to join our team at a premier large format shopping centre on the Gold Coast.About the RoleWe are seeking a highly motivated and results-driven individual to lead the management of our centre, ensuring the delivery of efficient and cost-effective operations. The successful...


  • Gold Coast, Queensland, Australia Grupo Mantra Full time

    Peppers Salt Resort & Spa, located in New South Wales, Australia, is a world-class destination for dining and relaxation. We are seeking a highly skilled Senior F&B Operations Manager to lead our multiple Food and Beverage outlets and operations across our complex. The ideal candidate will have a proven track record of driving F&B outcomes in a multi-venue...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Potential in a Dynamic Retail EnvironmentDrakes Supermarkets, a family-owned and operated private company, is Australia's largest independently-owned supermarket chain. We're seeking a highly skilled and motivated individual to join our team as a Bakery Manager.The successful applicant will have the opportunity to lead our bakery department,...


  • Gold Coast, Queensland, Australia Drake Supermarkets Pty Ltd Full time

    Lead Bakery Operations at Drakes SupermarketsDrakes Supermarkets Pty Ltd is a leading retail industry success story, with a strong focus on delivering exceptional customer experiences. As a key member of our team, you will have the opportunity to drive the success of our bakery operations and lead a high-performing team.Key Responsibilities:Develop and...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Potential in RetailDrake Supermarkets is seeking a highly skilled and motivated Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals in a fast-paced supermarket environment.Lead and manage a team of retail professionals to achieve sales and customer service goals.Develop and...

  • Duty Manager

    4 weeks ago


    Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Career PotentialDrakes Supermarkets is a leading retail company in Australia, offering exciting career opportunities for motivated individuals. As a Duty Manager, you will be responsible for leading a team of grocery retail experts, providing exceptional customer service, and driving sales growth.Key Responsibilities:Lead and manage a team of...

  • Retail Store Manager

    1 month ago


    Gold Coast, Queensland, Australia Seed Heritage Full time

    Assistant Store ManagerWe are seeking an experienced and inspirational retail leader to join our Victorian team as an Assistant Store Manager at our Pacific Fair concept store.The Ideal Candidate:Must have experience with a fashion retailer, managing a high-volume turnover store or exposure to managing multiple sites.A leader with the ability to oversee a...

  • Retail Store Manager

    3 weeks ago


    Gold Coast, Queensland, Australia Seed Heritage Full time

    Assistant Store Manager Role OverviewAt Seed Heritage, we're seeking an experienced retail leader to join our Victorian team as an Assistant Store Manager at our Pacific Fair concept store. The ideal candidate will have a proven track record of managing high-volume turnover stores or multiple sites, with a strong focus on driving sales and achieving KPIs and...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Dynamic Leadership OpportunityDrakes Supermarkets is a Retail industry success story. A family-owned and operated private company, we are Australia's largest independently-owned supermarket chain.To succeed in this role, you will be given the opportunity to treat the department as if it were your own business. You will be given the flexibility to tailor the...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your PotentialDrakes Supermarkets is a leading retail company in Australia, and we're seeking a talented Store Operations Manager to join our team.The successful candidate will be responsible for overseeing the grocery department, managing staff, and driving sales growth. Key responsibilities include:Leading a high-performing team to achieve sales...