Retail Operations Manager

2 weeks ago


Gold Coast, Queensland, Australia Gold Coast Football Club Full time

Retail Operations Manager

The Gold Coast Football Club is seeking an exceptional Retail Operations Manager to lead our retail team based at Carrara.

As a key member of the Community, Education & Retail team, you will be responsible for providing exceptional customer service and care to our members and supporters.

You will oversee the smooth day-to-day operation of the club's retail shop, including the online shop, and work closely with all departments at the Club.

Key Responsibilities:

  • Develop and implement the Suns retail strategy and budget to meet set KPIs.
  • Drive the relationship with major suppliers to develop the annual Merchandise & Retail range and program.
  • Manage inventory to minimize risks.
  • Coordinate mobile retail outlets for external events.
  • Provide regular updates on key initiatives and challenges in the Retail department.
  • Work with suppliers to develop the on-field apparel range.
  • Manage the sales and margin performance of the merchandise business.

Requirements:

  • A strong personal brand that aligns with the GCFC values.
  • Exceptional customer service and relationship management skills.
  • Excellent organisational & time management skills with the ability to multi-task and prioritise work.
  • Strong operational experience in volume retail.
  • A high level of administrative, written and oral skills.
  • A commitment to personal learning and development.
  • Knowledge and passion for sports, and in particular AFL.


  • Gold Coast, Queensland, Australia CAMILLA Full time

    We are seeking a highly skilled Retail Operations Manager to lead our boutique team in delivering exceptional customer experiences.The ideal candidate will have a strong background in retail management, with a proven track record of driving sales growth and improving operational efficiency.Key responsibilities will include:Maintaining high levels of customer...


  • Gold Coast, Queensland, Australia The Talent Mill Full time

    Australian Menswear Designer OpportunityThe Talent Mill is seeking an experienced Retail Operations Manager to lead our client's new Pacific Fair location. As a key member of the team, you will be responsible for driving sales growth, managing store operations, and developing a high-performing team.The RoleReporting to the State and National Managers, you...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Potential with Drakes SupermarketsAs a Retail Operations Manager at Drakes Supermarkets, you will have the opportunity to take on a leadership role in our dynamic and growing company.We are Australia's largest independently-owned supermarket chain, and we're committed to providing excellent career opportunities for our team members.The successful...


  • Gold Coast, Queensland, Australia Seed Heritage Full time

    About Seed HeritageWe are a leading Australian fashion retailer seeking an experienced and inspirational retail leader to join our team as a Senior Retail Operations Manager at our Pacific Fair concept store.Salary and Benefits$85,000 - $95,000 per annumGenerous clothing allowance of up to $1,000 per yearUp to 50% off our new season Seed product range and a...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock a Challenging Career OpportunityDemonstrate your ability to drive business growth in a dynamic and competitive supermarket environment.About Drakes SupermarketsWe are Australia's largest independently-owned supermarket chain, with a strong family values culture. Our company has experienced unprecedented growth, offering exciting career opportunities...


  • Gold Coast, Queensland, Australia Goldcoastfc Full time

    Job Title:Retail and Merchandise LeadJob Summary:The Gold Coast SUNS are seeking a Retail and Merchandise Lead to join our team. As a member of the Community, Education & Retail team, you will provide exceptional customer service and care to our members and supporters.Key Responsibilities:Develop and implement the retail strategy and budget to meet set...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Dynamic Career Opportunity Attractive salary package is available for this exciting role within our retail team. About Drake Supermarkets We are a family owned and operated private company, operating as Australia's largest independently-owned supermarket chain. Our business has experienced unprecedented growth and we provide excellent career...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Exceptional Career Opportunity in Grocery RetailAbout Us: We are Australia's largest independently-owned supermarket chain.A family owned and operated private company, we offer a dynamic work environment with opportunities for growth and development.The Role: As a Store Manager at Drake Supermarkets, you will be responsible for leading a team of retail...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Drakes Supermarkets is a retail industry success story, and we're seeking a highly skilled Senior Retail Operations Manager to join our team.About the RoleWe offer an excellent salary package, with a base salary of $120,000 per annum, plus superannuation and additional benefits.Company OverviewAs Australia's largest independently-owned supermarket chain,...


  • Gold Coast, Queensland, Australia Country Road Group Full time

    Country Road GroupSalary: AU$80,000 - AU$110,000 per annumJoin Country Road as a Retail Sales and Operations Manager and drive sales and profit growth in our Pacific Fair store. Reporting to the Cluster Manager, you will be responsible for delivering departmental financial targets and company KPIs while creating a warm and genuine customer service...


  • Gold Coast, Queensland, Australia The Just Group Full time

    About the RoleWe are seeking a highly experienced and motivated Senior Fashion Retail Operations Manager to lead our team at Peter Alexander in Helensvale. As a key member of our retail operations team, you will be responsible for driving sales and providing exceptional customer experiences.Key ResponsibilitiesDrive sales with your team to achieve targets...


  • Gold Coast, Queensland, Australia Goldcoastfc Full time

    Job Title: Retail & Merchandise LeadThe Gold Coast SUNS are seeking a highly motivated and experienced Retail & Merchandise Lead to join our team based at Carrara.Key Responsibilities:Develop and implement the Suns retail strategy and budget to meet set KPIs.Drive the relationship with major suppliers to develop the annual Merchandise & Retail range and...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    About Drake SupermarketsDrake Supermarkets is a Retail industry success story. A family-owned and operated private company, we are Australia's largest independently-owned supermarket chain.We provide excellent career opportunities within our company due to our unprecedented growth. The successful applicant will be given the opportunity to treat the store as...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Career Potential with Drake SupermarketsAbout Us: Drake Supermarkets is a family-owned and operated private company, renowned for being Australia's largest independently-owned supermarket chain. Our success story is built on our commitment to delivering exceptional customer experiences and providing opportunities for growth within our dynamic...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    About Drakes SupermarketsDrakes Supermarkets is a Retail industry success story. A family-owned and operated private company, we are Australia's largest independently owned supermarket chain.


  • Gold Coast, Queensland, Australia Country Road Group Full time

    Witchery Assistant Store ManagerWe are seeking an experienced Retail Operations Manager to join our team at Pacific Fair in Queensland. This is a full-time opportunity for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences.About the RoleAssist in driving sales, profit, and productivity by ensuring...


  • Gold Coast, Queensland, Australia CBRE Group, Inc. Full time

    Job DescriptionA challenging opportunity has arisen for an experienced Centre Manager to join our team at a premier large format shopping centre on the Gold Coast.About the RoleWe are seeking a highly motivated and results-driven individual to lead the management of our centre, ensuring the delivery of efficient and cost-effective operations. The successful...


  • Gold Coast, Queensland, Australia The Talent Mill Full time

    The Talent Mill is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With over 10 years of experience in luxury retail, we have developed a deep understanding of the skills required to succeed in this field.As a Senior Luxury Retail Manager at our client's boutique in Pacific Fair, you...


  • Gold Coast, Queensland, Australia CAMILLA Full time

    As a key member of the CAMILLA team, we are seeking an experienced Assistant Store Manager to join our boutique in the Gold Coast.CAMILLA is an international luxury retailer with a unique brand presence. Our pieces resonate with women, men, and children who value adventure and self-expression.The successful candidate will be responsible for maintaining...


  • Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Unlock Your Potential in RetailDrake Supermarkets is seeking a highly skilled and motivated Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals in a fast-paced supermarket environment.Lead and manage a team of retail professionals to achieve sales and customer service goals.Develop and...