Retail Operations Manager

5 days ago


Gold Coast, Queensland, Australia CAMILLA Full time

We are seeking a highly skilled Retail Operations Manager to lead our boutique team in delivering exceptional customer experiences.

The ideal candidate will have a strong background in retail management, with a proven track record of driving sales growth and improving operational efficiency.

Key responsibilities will include:

  • Maintaining high levels of customer service and product knowledge
  • Leading the boutique team by example, using the CAMILLA values to drive behavior and performance
  • Assisting the Boutique Manager in day-to-day operations, including visual merchandising and sensory experiences
  • Implementing innovative approaches to retain and attract customers
  • Ensuring the boutique meets CAMILLA standards

We are looking for a confident and bright retailer with previous retail management experience, who understands customer service and can tailor in-store experiences to each customer.

The successful candidate will be a retail thoroughbred, with proven experience and success in sales and KPIs, and a presentable and passionate brand ambassador.

Perks of working with CAMILLA include:

  • Amazing training and development opportunities
  • A true focus on personal development and growth
  • A supportive national retail tribe
  • Generous discounts, uniform allowances, and access to sample sales
  • Be part of a global and expanding brand
  • Annual education 'Love-In' event at our beautiful Head Quarters in Alexandria
  • VIP Clientelling and Exclusive Events
  • Bonuses and Incentives


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