Help Desk Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $75,000

Are you a problem solver who can think critically and communicate effectively? Do you have a passion for delivering exceptional customer experiences?

This role is an excellent opportunity to work with customers, partners, and colleagues across various teams to provide timely and accurate support. Your primary focus will be on resolving customer queries efficiently and professionally.

Key Responsibilities:
  • Respond promptly and courteously to customer enquiries via email or phone.
  • Deliver accurate information about our products and solutions.
  • Triage customer tickets and escalate complex issues to senior team members when required.
  • Maintain a positive, customer-focused attitude in all interactions.

Additionally, this role involves collaborating with colleagues to improve processes and enhance the overall customer experience. If you are a detail-oriented individual with excellent communication skills and a customer-centric mindset, we would love to hear from you

  • Help Desk Technician

    17 hours ago

    Melbourne, Victoria, Australia beBeeSupport Full time $80,000 - $100,000

    IT Support Specialist Job DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing timely and effective support to internal staff and administrative systems.The ideal candidate will have excellent communication skills, be able to work independently and...

  • IT Help Desk/POS Support

    4 weeks ago

    Melbourne, Victoria, Australia Global Retail Brands Australia Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Global Retail Brands AustraliaWe are proud to introduce an exciting opportunity within Global Retail Brands, Australia's premier specialty homewares retailer, boasting a vast network of 300 stores nationwide. We are actively seeking a dynamic IT Help Desk/POS...

  • IT Help Desk/POS Support

    3 weeks ago

    Melbourne, Victoria, Australia Global Retail Brands Australia Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Global Retail Brands AustraliaWe are proud to introduce an exciting opportunity within Global Retail Brands, Australia's premier specialty homewares retailer, boasting a vast network of 300 stores nationwide. We are actively seeking a dynamic IT Help Desk/POS...

  • Help Desk Technician

    1 day ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Initial2.5 month contract engagementGeelong officesImmediate StartAbout the company :Green Light is one of Australia's most successful and fastest-growing IT services businesses.We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia, and Europe.About the...

  • Front Desk Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeReceptionist Full time $40,000 - $54,000

    Job Summary:The role of a Receptionist is vital in delivering exceptional service to clients, potential clients, and employees. This position provides frontline support at the reception desk, working closely with another team member to ensure continuous front desk coverage during breaks.This collaborative effort ensures that all reception duties are...

  • Help Desk Support Specialist

    19 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $80,000

    Customer Service RoleWe are seeking an exceptional customer service professional to join our team. As a key member, you will play a vital role in supporting internal and external customers with general enquiries and business operations.This is an entry-level position that offers plenty of support and training opportunities. You will be working in a...

  • Service Desk Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk IT Support Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeIT Full time

    Job OpportunityWe are seeking a skilled IT professional to join our team as a Service Desk Officer. In this role, you will provide technical support and assistance to our staff and residents across Melbourne.The position will be based in Prahan, with some travel to our various VIC facilities required. You will be supported by an existing IT support team and...

  • Help Desk Coordinator

    16 hours ago

    Melbourne, Victoria, Australia beBeeSpecialist Full time $75,000 - $95,000

    IT Support Specialist PositionThis is a part-time job based at our head office location in Brunswick.The role will involve providing high-level customer-focused support to staff on the use of IT systems.Key Responsibilities:Managing the helpdesk to ensure queries are resolved promptly and escalating where necessaryDelivering prompt and professional training...