Drive Customer Growth and Satisfaction
6 days ago
We are seeking a skilled and experienced Customer Excellence Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, building strong relationships with customers, and driving sales growth.
The key responsibilities of this role include:
- Developing and implementing customer retention plans;
- Providing commercial support and guidance to customers;
- Analysing data and providing insights to inform business decisions;
- Maintaining accurate records and reporting on customer interactions;
To be successful in this role, you will need to have:
- Tertiary qualifications in business or agriculture or equivalent experience;
- Demonstrable successful experience in sales/customer service environment;
- Excellent communication and interpersonal skills;
- A valid driver's license;
- Ability to work autonomously and as part of a team.
We offer a range of benefits including flexible working arrangements, career development opportunities, and employee assistance program. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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