Security Operations Center Support Engineer, Amazon Web Services

3 weeks ago


North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time
Security Operations Center Support Engineer, Amazon Web Services

Job Summary

The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer provides technical support and security response for logical services and physical data center systems. The role requires a strong understanding of security principles and experience with practical application of security best practices.

Key Responsibilities

- Employ security strategies and procedures in accordance with service level agreements, policies, standards, and operating procedures.
- Manage communications, security response, and escalations.
- Facilitate operational needs and generate trouble tickets.
- Utilize security mindset and judgment to assess security risks across the organization.
- Create innovative solutions to security issues, utilizing technology or process improvement.
- Produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement.
- Consult closely with other Amazon security and service teams on issues related to AWS security posture.

Requirements

- 2+ years of technical support experience.
- Experience with Unix/Linux/Windows Operating Systems administration, troubleshooting, and debugging technical systems.
- Technical degree or 4+ years professional/technical experience.
- Flexibility of work hours, including nights, weekends, and holidays.

Preferred Qualifications

- Experience with AWS Cloud Environments.
- Working knowledge of Shell/Bash/Python.
- Experience in incident response/management.
- Experience developing systems, networks, and operating systems architecture.
- Experience in Physical Security Access Control Systems (PSACS).

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