Cloud Security Operations Center Support Engineer

5 days ago

North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

As a Cloud Security Operations Center (SOC) Support Engineer at Amazon Corporate Services Pty Ltd, you will be responsible for driving security strategies and procedures in accordance with service level agreements, policies, standards, and operating procedures. Your primary focus will be on managing communications, security response, and escalations, facilitating operational needs, generating and/or managing trouble tickets, and providing additional services as required.

This role requires a strong technical background with experience in Unix/Linux/Windows Operating Systems administration, troubleshooting, and debugging technical systems. You will also have the ability to identify and troubleshoot operating system and web application security issues across the physical and logical space. Additionally, you should possess excellent verbal and written communication skills and be able to multitask effectively through multiple incidents or workflows.

The AWS SOC is a 24/7/365 operation, and shift work will be required to include days, nights, weekends, and holidays. This role also demands flexibility of schedule and the ability and willingness to work outside of normal daytime business hours (including overnight shifts).

You will employ a security mindset and judgment to assess security risks across the organization and escalate accordingly. In this role, you will create innovative solutions to security issues, utilizing technology or process improvement. Furthermore, you will produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.

Key responsibilities include:

  • Driving security findings, research mitigations, and analyzing potential security vulnerability-related information from various sources to remediate root cause.

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