Federal Government Partnership Specialist

5 days ago


Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $110,000

Key Client Relationship Manager

Job Overview

This role is pivotal in our organisation, responsible for developing and maintaining strong client partnerships across the Federal Government sector.

Responsibilities

  • Oversee key federal government client projects and initiatives.
  • Manage daily interactions with existing government clients to ensure satisfaction and loyalty.
  • Act as a senior point of escalation for Account Managers and Customer Support teams.
  • Lead critical tasks related to major government events and calendar activities.
  • Deliver comprehensive training and onboarding for government stakeholders to enhance their understanding of our platform.
  • Collect valuable feedback from clients to inform product development and improvement.
  • Proactively identify and communicate key media stories, trends, and issues relevant to our clients.
  • Maintain open communication with internal and external stakeholders to ensure seamless collaboration.
  • Ensure the accuracy and quality of our platform's content.

About You

  • Excellent customer-facing skills with a focus on building strong relationships.
  • Organised, detail-oriented, and able to manage multiple priorities effectively.
  • Ability to thrive in a fast-paced environment with changing demands.
  • Strong written and verbal communication skills to convey complex information clearly.
  • Energetic, media-savvy, and positive attitude with a solution-focused approach.


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