Customer Service Operations Lead

About Shri Ambika Group: As a dynamic Australian company, we are dedicated to delivering high-quality products and excellent customer service nationwide. Our mission is to provide value to customers, with a focus on efficient operations and prompt dispatch of orders within 24 hours.Job Title: Customer Service Operations LeadLocation: Victoria,...

Job SummaryWe are seeking a highly motivated and experienced Customer Service Operations Lead to join our team at Shri Ambika Group Pty Ltd, trading as EzoneDeal. This role is crucial in upholding our commitment to customer satisfaction and efficient service.The successful candidate will oversee the daily operations of the customer service department,...

This exciting role offers an opportunity to lead daily customer service for a team of technicians and know the customers' installed base and service opportunities in the area.Key Responsibilities:Oversee daily service planning and executionDistribute work allocation to service technicians fairly and properlyAddress customer problems promptly and provide...

Opal Packaging Plus Truganina SiteWe are seeking an experienced Customer Service Manager to lead our Customer Service Team at the Opal Packaging Plus (OPP) Truganina site.About YouA tertiary qualification in a commercial stream, such as business or management.Solid experience in leading and managing a team in a fast-paced customer service...

About the OpportunityOur client, a pioneering Australian family-owned business with a century-long history, is seeking an experienced Customer Service Manager to spearhead their customer experience platform. This newly created role will play a pivotal part in streamlining and centralizing customer interactions, ensuring seamless service delivery.Key...

At Probe Operations Pty Ltd, we're a dynamic team driven by passion and curiosity. We work hard, love a good challenge, and are powered by our purpose to do better every day. With clients spanning the Pacific, Asia, and North America, we're no strangers to thinking big and collaborating with innovative minds to achieve great success.We're dedicated to...

Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...

We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

We are seeking a highly skilled and empathetic individual to join our team as a Customer Service Agent. As a key member of our operations, you will be responsible for providing world-class service to our customers through inbound and outbound calls.Your primary objective will be to assist customers with stopping and reissuing reported lost or stolen cards,...

Company OverviewAt Probe Operations Pty Ltd, we're driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing innovative solutions that empower individuals and businesses alike. With a strong focus on customer satisfaction, we strive to make a positive impact in the lives of our clients.About the RoleWe are...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

As a dynamic Customer Service Team Lead, you will oversee daily operations and ensure exceptional support to our customers and merchants across Guam, Saipan, Singapore, and Hong Kong. Based in Melbourne, you will be responsible for leading a multilingual team (Cantonese, Mandarin, and English) to deliver high-quality service across phone, email, and chat...

About the Role: We are seeking an experienced Operations Management Lead to oversee the day-to-day operations of our Transfer Station on Dynon Road. The successful candidate will be responsible for coordinating rosters, maintaining and servicing machinery and equipment, and ensuring compliance with our policies and procedures.

About The Estee Lauder CompaniesWe are the global leader in prestige beauty, delivering transformative products and experiences that inspire individuals to express their unique beauty.Our CommitmentWe're dedicated to providing High Touch customer service, ensuring every interaction is exceptional. Our team's passion for beauty and commitment to excellence...

Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.

About the Role:As a Customer Service Team Lead at Siemens Healthineers, you will be responsible for leading and coaching a group of coordinators in our Customer Call Centre to ensure efficient delivery outcomes.Your Key Responsibilities:Lead and coordinate a group of dedicated qualified professionals to achieve targets set.Provide a suitable work environment...

Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team at INEOS. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.About the RoleThis is an exciting opportunity to work in a dynamic and...