Senior Search Systems Architect

4 days ago

Sydney, New South Wales, Australia beBeeSearchEngineer Full time $200,000 - $230,000

Our company is the world's leading AI-first customer insights hub, on a mission to improve the quality of every product.

We're redefining what it means to be connected to customers, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle. Our team is 100+ strong and growing across offices in Sydney and San Francisco.

About this role

We're seeking ambitious problem solvers from a diverse range of backgrounds, who are desired for their experience, passionate about their craft, and excited about the work we're undertaking. If you're the right fit, read on...

Job Summary

This is a key role for a Principal Engineer to join our Ask team, focusing on building and scaling our world-class conversational search and insights generation features.

The team has an extremely high impact and is faced with the challenge of building powerful search systems while providing simplicity to our customers. We're all about sweating the details on delightful experiences, tackling ambitious technical challenges head-on, and constantly delivering customer value.

Responsibilities
  1. Collaborate with and support engineering teams. You'll effectively build trust with engineers by having an empathetic, supportive approach to helping them with their biggest search challenges.
  2. Define and communicate our search technology strategy. Working with our Technical Leadership, you will define our vision for search and insights extraction, which complements our product vision.
  3. Identify, prioritize and solve systemic technical challenges. You'll be in constant pursuit of improving our search architecture, especially challenges that cut across multiple teams.
  4. Design and implement advanced search systems. You'll architect and build scalable indexing pipelines, query understanding systems, and relevance tuning mechanisms that enable our customers to effortlessly extract insights from their data.
  5. Advocate for and maintain engineering quality. Dovetail takes great pride in the quality of the search experiences we deliver to our customers, and that starts with the standard that you set for our teams.
Requirements

You'll need:

  • Extensive experience building search systems. Hands-on exposure to designing and implementing search infrastructure using technologies like Elasticsearch, Solr, or vector databases.
  • Excellent communication skills. You can easily convey your thoughts on complex search architectures with your product team and articulate query performance vs. relevance tradeoffs.
  • Experience managing complex search infrastructure. Ability to design and deliver complex search features, optimize indexing pipelines, and provide reasonable performance estimates.
  • Ability to teach others. You've mentored junior team members to help them learn search best practices, information retrieval concepts, and improve their decision-making around search architecture.
What we offer

We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It's no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group.

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