Claims Resolution Specialist
2 weeks ago
We're seeking an experienced Claims Consultant to join our team at Auto & General. In this role, you'll be responsible for delivering exceptional claims service, investigating and evaluating assigned cases, and maximising recovery amounts.
Key Responsibilities
- Manage a portfolio of recoveries claims, triaging and prioritising activity between Recoveries, customers, TPIs, and service providers
- Effectively negotiate with TPIs to secure timely payments and confirm liability and policy obligations
- Instigate litigation where necessary, considering broader commercial impacts
- Leverage available tools and resources to optimise contact productivity with TPIs
Requirements
- Strong claims handling and negotiation skills
- Excellent communication and coordination abilities
- Ability to work in a fast-paced environment and prioritise multiple tasks
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Claims Resolution Specialist
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Claims Resolution Specialist
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