Training Development Professional

Job Title: Training Development Professional

About the Role:

The role of the training development professional is to ensure that technical training is effectively and consistently delivered across all Primary Connect distribution sites. Their goal is to equip all team members with the knowledge and skills needed to perform their jobs safely, efficiently, and in compliance with regulatory requirements.

To achieve this, the training development professional collaborates with various safety, operations & workplace planning teams, and technical training delivery partners. They use learning design and development expertise to identify and implement effective learning solutions, which are regularly improved through iteration and innovation.

About You:

• You will be able to engage stakeholders across all levels within the organization with a focus on relationship management, collaboration, and a business partner approach.
• You will need to use critical thinking, creative thinking, collaborative communication, resourcefulness, and persistence to solve problems and influence outcomes both vertically and horizontally.
• You will be responsible for using best practice learning design techniques to innovate and build a learning culture through provision of fit for purpose learning initiatives and solutions.
• You will also be required to recognize, evaluate, and champion new learning delivery and administration solutions being tested at individual sites and enable these to be implemented nationally.
• Comfortably moving between strategy and operational execution will be essential for success in this role.

Key Responsibilities:

- Review and assess business-critical positions/functions/workflows and define processes and learning and development practices that will create sustainable levels of performance and productivity.

- Collaborate with stakeholders and cross-functional project groups to understand and clarify training needs, create problem statements, gain insights from learners, develop success criteria, and identify and mitigate any constraints.

- Ensure the technical training delivered is aligned to the organization's broader strategies, values, standards, and practices.

- Reduce organizational risk by completing capability assessments and using findings to recommend and complete required improvements to learning and development programs.

- Complete regular reporting and presentations to various stakeholders on agreed training activities highlighting work in progress, risks, and mitigation and support required.

- Create guiding principles, learning delivery standards, implementation methodology, tools, and templates to allow site training partners to provide a tailored and consistent training solution at each site.

- Remove systemic blockers for site training partners and contribute to change management activities relating to project deliverables and iterative improvements.

- Identify opportunities and problems, contribute insights, and add value wherever possible across people capability.

Desirable Experience:

- E2E process review management including process reengineering to level 4, and process documentation on systems such as ProMap.

- Large-scale transformation and change management experience.

- Design, implementation, and delivery of technical training at scale for new operations.

- Learning and development management experience in large-sized commercially driven organizations.

Growth Opportunities:

We value flexibility, respect our team members' work-life commitments, and prioritize their wellbeing. We work together as a team-first company where everyone feels valued, respected, and empowered to make a real difference.