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Home Claims Specialist

2 months ago

North Lakes, Queensland, Australia Auto & General Full time
{"title": "Home Claims Consultant", "description": "About the Role

We are seeking a skilled and customer-focused Home Claims Consultant to join our team. As a key member of our claims team, you will be responsible for managing the entire claims process, from initial contact to resolution, ensuring a seamless and satisfactory experience for our customers.

Key Responsibilities
  • Manage claims from beginning to end, ensuring timely and fair resolution.
  • Build strong relationships with customers, providing exceptional service and support.
  • Work collaboratively with internal stakeholders to resolve complex claims.
  • Develop and maintain knowledge of our products and services to provide accurate information to customers.
  • Stay up-to-date with industry developments and best practices to continuously improve our claims process.
What We Offer
  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.
  • The chance to work with a leading insurance company, making a real difference in the lives of our customers.
About Us

At Auto & General, we pride ourselves on our commitment to customer satisfaction and our dedication to providing exceptional service. We are a values-driven organization, and we are seeking like-minded individuals who share our passion for delivering outstanding results.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}