Boutique Operations Specialist
1 week ago
Company Overview
Van Cleef & Arpels is a High Jewelry Maison with a strong heritage, promoting exceptional know-how in an enchanting and creative environment.
We are proud to hire talents from diverse backgrounds and experiences, believing that embracing diversity and inclusion leads to creativity and excellence.
About the Role
This fixed-term contract position requires proven operations experience, strong problem-solving, communication, time management, and collaborative skills. The successful candidate will be proactive in improving efficiency, effectiveness of work, and customers'/suppliers' satisfaction.
Job Description
The Boutique Coordinator will support our Sales Team in the boutique, ensuring effective practices on stock movement, storage, cash and bill procedures, report preparation, and documentation. This includes:
- Ensuring smooth stock movement (receiving, transferring), storage (safe, stock count, specification), and cash procedures (POS, float, bank deposit)
- Serving as the point of contact for workshop and collaborating with Sales Associate & Workshop Administrator (if appropriate) to manage repairing processes, client service activities, and spare parts inventory
- Contributing to a positive team spirit and external relationships, actively participating in day-to-day boutique life, event organization, training sessions, and virtual learning platform
- Providing proactively support to the sales team, welcoming clients, and ensuring a high level of client experience and in-store journey
Key Responsibilities
The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. They should be able to work independently and collaboratively as part of a team.
Benefits
By joining Van Cleef & Arpels, you will become part of a Maison where employee career development is at the heart of our ambition. Upon arrival, you will undergo trainings on our history, know-how, and creations, setting you up for success in your role and future opportunities within the company.
Career Development Opportunities
We offer a dynamic and supportive work environment, with opportunities for growth and professional development. Our team is passionate about delivering exceptional customer experiences and working together to drive business success.
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