Hotel Operations Director

2 weeks ago

Melbourne, Victoria, Australia beBeeHospitality Full time $150,000 - $170,000

Job Overview

As a Hotel Manager, you will be responsible for driving business growth, optimizing operations, and managing daily hotel activities.

Our ideal candidate will have experience in leading high-performing teams, resolving problems, and providing excellent customer service.

The successful applicant will have strong leadership skills, the ability to communicate effectively, and a passion for personal growth.

Key Responsibilities:

  • Optimizing business turnover and delivering operational profit
  • Designing and executing business development strategies
  • Establishing a high-performance team aligned to our core values
  • Managing daily hotel operations
  • Improving guest satisfaction and complaint management
  • Ensuring business compliance and critical incident management
  • Facility and asset management
  • Administrative tasks and reporting

Requirements:

  • Approved Australian working rights
  • First aid certificate
  • Responsible service of alcohol certificate
  • Willingness to obtain a liquor licence
  • Experience leading a team
  • Problem-solving and communication skills
  • Attention to detail and high standards

What We Offer:

National career growth opportunities

Accelerated development and comprehensive onboarding

Flexible job security and high-performing culture

Generous referral bonuses and discounts on accommodation and private health insurance

Access to an Employee Assistance Program

Why Join Us:

We are a passionate and ambitious hotel operator dedicated to creating lifelong travel memories. Our people are empowered to be themselves and work in an environment where decisions are made, supported, and opportunities for growth are unlimited.

Our values guide our actions and decisions: Relationship-Focused, Integrity, Personal Growth & Ownership Mindset. We aim to become the largest Australian-owned apartment hotel operator with 25 hotels across Australia and over 35 years of brand history.

Our hotel manager role is an exciting opportunity for experienced professionals to drive business growth, optimize operations, and lead high-performing teams. If you are passionate about hospitality, leadership, and personal growth, we encourage you to apply.

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