Customer Service Advisor

2 weeks ago


Canberra, ACT, Australia Murrays Full time

We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Service Consultant in our Canberra office.

About the Role

This is a fantastic opportunity to work for a 100% Australian family-owned business, operating since 1966. We provide daily express services between Canberra – Sydney, Canberra – South Coast, Canberra – Wollongong, Brisbane – Toowoomba – Chinchilla, St George, Cunnamulla, Lightening Ridge, and more.

Key Responsibilities
  • Provide exceptional customer service to our passengers and clients
  • Work effectively in a team environment to achieve business goals
  • Assist with daily dispatch of coaches, process bookings, meet & greet passengers, and handle enquiries
Requirements

To be successful in this role, you will need:

  • Great communication and interpersonal skills
  • Customer service experience, preferably in a fast-paced environment
  • Ability to work independently and as part of a team
  • Good computer skills and basic knowledge of software applications
  • An eagerness to learn and develop new skills
What We Offer

We provide a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus opportunities for career growth and professional development. Our Employee Assistance Program offers free counselling services, and we also offer flexible working hours and a supportive team environment.


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