Customer Service Coordinator
2 weeks ago
**Overview of Talent International**
Talent International is a leading provider of innovative solutions for organizations seeking to enhance their operational efficiency and customer satisfaction.
We are currently seeking an experienced Candidate Name: APS3 Participant Support Officer to join our team in delivering exceptional service to our clients.
**Salary Details**
The successful candidate will receive a competitive salary of $37,360 per year, exclusive of superannuation benefits.
**Job Description**
This role involves providing high-quality customer service as the first point of contact and resolution for participants, customers, and stakeholders.
You will be responsible for resolving a high volume of straightforward enquiries using available information, advice, and scripts.
Additionally, you will manage team email inboxes, calendars, and appointments, ensuring responses are within timeframes.
**Key Responsibilities**
- Provide high quality customer service as the first point of contact and resolution for participants, customers and stakeholders.
- Resolve a high volume of straightforward enquiries using available information, advice and scripts.
- Manage team email inboxes, calendars and appointments, ensuring responses are within timeframes.
**Requirements**
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Strong organizational and time management skills.
**What We Offer**
In addition to a competitive salary, we offer a range of benefits including opportunities for professional development and growth.
**How to Apply**
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application to Connie at Talent International.
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