Customer Service Representative
3 days ago
About the Company
Canon is a global leader in the technology industry, dedicated to delivering exceptional products and services.
The role of Customer Service Team Member plays a vital part in ensuring the smooth operation of our client's site. The key responsibility lies in efficiently managing and sorting mail, guaranteeing accurate distribution and timely delivery within the organisation.
Key Responsibilities:
- Mail and courier management on a daily basis
- Resolving customer phone and email enquiries in a timely manner
- Maintenance of office equipment, supplies and stationery
- Database updates and presentation maintenance
- Courier bookings and lodgements with various companies
- Light cleaning duties as required
- Ad-hoc administration tasks
- Potential heavy lifting may be involved
About You
To excel in this role, you must demonstrate a positive attitude and be highly reliable. A keen eye for detail and accuracy are essential, along with good computer literacy skills. You should possess excellent communication skills and have the ability to create engaging presentations.
Required Skills:
- Proficiency in MS Office and the ability to quickly learn new technologies
- Strong focus on delivering exceptional customer service
- Ability to work under pressure to meet stringent service standards
- Previous customer service experience is highly valued
What We Offer
In return for your hard work and dedication, you will have the opportunity to join a renowned global brand that prioritises employee learning and development.
Estimated Salary: $45,000 - $60,000 per annum, depending on location and experience.
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