Claims Advisor

2 days ago


Canberra, ACT, Australia Suncorp Group Full time

At Suncorp Group, we're seeking a dedicated Claims Advisor to join our GIO Workers Compensation Claims Team in Canberra. This permanent full-time role involves managing a portfolio of workers' compensation claims from initial contact to final return to work.

The successful candidate will have experience with workers' compensation/personal injury claims and strong analytical skills to accurately review and assess claims in line with the ACT Workers Compensation Act and internal policies.

Key responsibilities include:

  • Managing a portfolio of workers' compensation claims
  • Accurately reviewing and assessing claims
  • Clear and concise communication with stakeholders
  • Engaging with the ACT market, employers, and brokers
  • Collaborating with internal support and external stakeholders

We offer a range of benefits, including hybrid working arrangements, flexible leave options, and ongoing study support. Our employee benefits are designed to support, empower, and reward our people.

Salaried at $80,000-$120,000 per annum based on experience, this role requires a strong team player with excellent customer service skills and the ability to demonstrate compassion and empathy for customers. If you're passionate about delivering exceptional customer outcomes, we encourage you to apply.


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