Customer Support Coordinator
1 week ago
Customer Support Role Overview
CBRE is seeking an experienced Customer Support Coordinator to join their Sydney CBD team. This is a 12-month fixed-term contract with a strategic client account.
As the first point of contact for our valued client, you will provide responsive customer service, coordinate service and facilities professionals, and support the Facilities Management Team.
- Main Responsibilities:
- Respond to customer requests and enquiries, resolving issues in a timely manner
- Coordinate with service and facilities professionals to meet customer needs
- Support the Facilities Management Team with account administration and customer service
- Develop positive relationships with customers and stakeholders
About You:
- Requirements:
- Proven experience in customer-facing roles with a focus on customer service
- Strong interpersonal and communication skills
- Proficiency in Microsoft Word, Excel, Outlook, and call centre technology
What We Offer:
CBRE is a diverse and inclusive workplace that values employee development and wellbeing. We offer a range of benefits, including educational and financial support, lifestyle and health programs, and a competitive leave package.
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