Passenger Mobility Assistant

2 weeks ago

Sydney, New South Wales, Australia Menzies Aviation Full time

Job Summary

Menzies Aviation is seeking a Passenger Reduced Mobility Agent to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth and safe transportation of passengers with reduced mobility.

Key Responsibilities

  • Assist and transport passengers requiring wheelchair assistance and/or MAAS (Meet & Assists) to/from assigned gates.
  • Assist passengers with reduced mobility and unaccompanied minors in transporting and claiming personal belongings and baggage.
  • Work closely with the PRM Shift Coordinators & Passenger Service Supervisors to ensure a smooth process for all passengers requiring special assistance.
  • Transport passengers to further connecting flights/terminals when appropriate.
  • Proactively report and complete an Incident/Accident Report for any issue you may encounter.

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members.

Requirements

  • Efficient computer and typing skills.
  • Professional and courteous communication skills, both verbal and written.
  • High level attention to detail.
  • Excellent organisational skills and the ability to multitask.
  • A positive, can-do attitude.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

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